In 2011, however, the company was given a major investment and then spun off into its own independent entity.Īlso at that time, the company changed its name to Seamless.

The company quickly grew and began focusing more on individual online delivery orders, and in 2006 was acquired by Aramark. It began as more of an online business catering company, allowing companies to order food for their workforce through an online portal. Seamless was founded in 1999 by Jason Finger, Paul Appelbaum, and Andy Appelbaum and was originally called SeamlessWeb. Seamless and Grubhub stress strong customer service and have put an emphasis on making sure its workforce is paid fairly.Įach order comes with a pre-set tip for the delivery driver, which can be changed by the user, but is strongly encouraged by the company.ĭrivers keep 100 percent of tips and are given a fee for every order completed.ĭepending on local laws, some drivers are also guaranteed base pay, no matter how many deliveries are completed.

The apps also provide real-time GPS tracking of their delivery drivers, so users can watch as their food travels directly to their door. Once ordered, they can then track their food as it’s prepared and then handed off to a delivery person. The apps work by allowing users to browse menus of local restaurants, then order food and pay securely through the app via credit card, Google Wallet, or Apple Pay.

Their user interface is essentially identical, and they share restaurant partnerships, so any food available on Grubhub will also be available on Seamless.

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